General Inquiries
How does arrival times work?
We ask that everyone show up 30 minutes prior to your scheduled booking for your experience. For example, if you book a tee time or axe throwing lane for 7pm, show up with your entire party at 6:30pm. This will assist with the check-in process, give you time to sign online waivers, and grab a drink. As soon as your reservation is ready we will text you to let you know so that you can gather your friends and get your game faces on. Please note: your reservation time might vary based on the flow of guests exiting their area.
How long do I get to play?
Ax throwing, ping pong, and curling are 60 minute experiences to give guests time to exit and staff time to clean. A round of 18 holes of mini golf is expected to take anywhere from 60 minutes to 90 minutes depending on how large your party is and how many selfies you take đ Feel free to stick around afterwards to grab some food or another drink or even jump into another experience.
Can I book for longer than 1 hour?
Absolutely! All you have to do is make a second registration for that same event or try out a different event for the hour after your first registration. If you need any help with this feel free to give us a call 864.284.4333 or email us at hello@grouptherapy.fun and we would be thrilled to help you out.
Can I walk in and get tickets?
Tickets are sold on a first come first serve. We always recommend visiting our reservation page to book in advance. Depending on availability, we can put you on a waitlist and text you when an experience becomes available, and in the meantime you grab a drink and play some backyard games or sing some karaoke!
Can I just come eat and drink?
You absolutely can! We want this to be your new favorite hangout spot. We will have huge TVâs with all the popular games on, lots of shareable food options, and a tap wall with over 30 local craft beer options. There will most definitely be something for everyone.
Can I bring children or babies?
We are all about families at Group Therapy, but we think after a certain time at night we should head towards a more adult crowd, so after 7pm we will be requiring everyone to be 21 and up.
Does ax throwing have a minimum age?
Anyone is welcome to be in the ax throwing area, however you must be 10 years or older to play and we do ask anyone under the age of 18 be accompanied by an adult or guardian. All participants must have a waiver signed, and those that are 18 and younger must have a waiver signed by their parent or guardian.
Are there tables you can reserve in advance?
Great question! All of our tables in the pub area are first come first serve. We do have some reserved VIP areas that you can book in advance, perfect for a birthday party or a work therapy session! Otherwise, anytime you reserve an experience with us you will have dedicated seating in that area. The only exception to this is the wacky golf where you are mobile the entire time. Drinks and food are allowed at all times in your experience area, and even drinks are allowed while you are playing golf!
What food and drink options are there for special diets and allergies?
We have several options that cater to special dietary or lifestyle needs and some items can be modified to suit your requirements. Take a look at our food and drink menu to see some of our options. Please note that food is prepared on shared equipment and we can not guarantee cross contamination. Please notify the staff if you have a serious allergy or dietary requirement so we can advise you on your best options.
Are there seating areas for groups?
Yes and yes! You are going to love our VIP areas themed with different pop culture references that can seat up to 8 - 32 or if you are looking for something more formal we have beautiful window view conference rooms that can hold up to 36. Even in the experience areas there is enough seating for large groups.
Can I change or cancel my booking?
Yes! They are no good to you if you canât use them right? Your right to change or cancel extends up to within 24 hours of your booking. After that your tickets are non-refundable, however it is possible to transfer your tickets to someone else. Please refer to your booking confirmation email to make any changes or cancellations.
Is there a dress code at Group Therapy?
We want you to be both comfy and safe while you are at Group Therapy in a smart casual dress code. We do request the following for both staff and guests. For men, please avoid sleeveless shirts, flip flops, open-toed shoes or sandals, baseball caps, and casual athletic wear. For both men and women, please avoid beachwear, active wear that is overly revealing, no uniforms unless government, law enforcement, healthcare, or military. Please note that ax throwing, wacky golf, ping pong, and curling require close toed shoes and no heels. You will not be allowed to participate if you do not have the appropriate footwear, nor will you be refunded any reservation fee.
Iâm running late, what do I do?
Although itâs not guaranteed, we will do everything we can to fit you in to play. Sorry reservations are non refundable within 24 hours.
Do I need ID?
Group Therapy is 21+ after 7pm so yes! Those who are lucky enough to still look young, donât be offended if we ask to see your identification. Even before 7pm we still require ID to serve any alcohol.
What time do I need to arrive?
We ask that you arrive 30 minutes before your scheduled reservation time. We need to get you checked in, ID check, set up with a wristband, sometimes a waiver, and give you time to grab something to eat or drink! We will text you near your reservation time when your experience is ready, and youâll head back up to reception to be taken back to your dedicated experience area.
Are you wheelchair accessible?
Absolutely! Our entire venue is wheelchair accessible including many of our wacky golf holes. You can also play ax throwing, curling, and ping pong along with many outdoor games. If you have any specific questions regarding accessibility please email us at hello@grouptherapy.fun
Groups
How do the experiences, food, and drink packages work?
For any group larger than 10 guests, you have access to our events menu. From there we keep it simple. Everything is priced per person based on what you pick, and we have a variety of packages that help to fit within your budget. Fill out an inquiry form on our website or email us at events@grouptherapy.fun
How do I book for a large party?
With a quick inquiry on our website, our events team will reach out to discuss the details of your event. We love showing off our space, so normally we start with a walkthrough to show off the space and explain how everything works on the day of the event. Then once the details are finalized, we take a deposit to reserve that date, and 30 days in advance have a final discussion to review any details that might have changed.
Can I have an area that is private for just ourselves?
100% yes! We have private conference rooms that can accommodate up to 36 seating, and more standing, or could just be home base for your food. Then most of our experience areas have dedicated seating that we would reserve just for the people of your event.
Can we rent out the entire space?
Renting out the entire space is definitely an option. Fill out a form on our website, or send us an email to events@grouptherapy.fun.
Food & Drinks
Can I bring my own food and drink or celebration cake?
Because Group Therapy is a busy bar and restaurant it presents us with a number of challenges if guests bring their own food to the venue. For that reason we kindly request that guests don't bring food from outside for consumption in the venue. If you'd like to order a celebration cake from one of our approved suppliers, please contact the venue directly. We know youâll love what we have available.
Do you serve food & drink?
Oh boy do we! We have the most talented bartenders serving up some of the wackiest craft cocktails. We even have a full menu of non-alcoholic craft cocktails if you arenât looking to drink any alcohol. Looking for beer? How about a 30 tap self serve craft beer tap wall with all the local favorites. We of course still have you covered with soda, tea, wine, and bubbles also. Then how about the most delicious shareable options in town? Considered to be the best pub fare, we will fan favorites like pizza rolls and pretzel bites, but also watchout for new favorites like pickle fries and avocado toast. To share or not to share is the only question left up to you.
We take everyone's journey towards sobriety very seriously. If you or anyone else you know is struggling, we want you to feel safe and seen while you are here. Let us know how we can help!
Booking Questions
Can I change or cancel my booking?
Yes, so long as it is not less than 24 hours before your reservation
Can I just come eat and drink?
You absolutely can! We want this to be your new favorite hangout spot. We will have huge TVâs with all the popular games on, lots of shareable food options, and a tap wall with over 30 local craft beer options. There will most definitely be something for everyone.
Iâm running late, what do I do?
Although itâs not guaranteed, we will do everything we can to fit you in to play. Sorry reservations are non refundable within 24 hours.
How long do I get to play?
Axe throwing, ping pong, and curling are 55 minute experiences to give guests time to exit and staff time to clean. A round of 18 holes of mini golf is expected to take anywhere from 45 minutes to 90 minutes depending on how large your party is and how many selfies you take đ Feel free to stick around afterwards to grab some food or another drink or even jump into another experience.
I havenât received my confirmation, what do I do?
When you make a reservation, you should get an email from Group Therapyâs reservation platform (Tock). Infrequently email servers can send email to junk, so be sure and check your spam folder first. Alas, if you canât find any information on your booking, feel free to give us a call at 864.284.4333 or email us at hello@grouptherapy.fun
I forgot my ticket. Is that a problem?
Nope, not at all. With a valid license, we can look up your reservation by your name too!
When do online reservations go on sale?
Online reservations go on sale 3 months in advance. Be sure to keep an eye out for the date you want as reservations sell out fast.